Privacy Policy

1. Data controller

Dimitra Gkika, operator of Flowteleia (France)
Contact email: hello@flowteleia.com

2. Personal data collected

Flowteleia may collect:

• Email address
• Selected language
• Requests for journals or tools
• Account details and historical billing records where applicable
• Technical data (IP address, browser type, for security purposes only)

No health or sensitive data is collected.

3. Purpose

Data is collected only to:

• Send requested journals and tools
• Provide secure access to free registered accounts
• Respond to user requests
• Improve site functionality
• Ensure service security

4. Legal basis

Processing is based on:

• User consent
• Providing account services and retaining legally required historical records
• Legitimate interest

5. Data recipients

Data is used only by Flowteleia and its technical service providers for hosting, email and account services. Historical payment records remain with the former payment provider; the website no longer processes new payments.

6. Data retention

Data is stored while the user is active and up to 3 years after last interaction.

7. User rights

Users may request access, correction, or deletion of their data by contacting: hello@flowteleia.com

8. Data security

Appropriate measures are taken to protect personal data.

9. Cookies

The Flowteleia website does not use advertising or analytics cookies. Only strictly necessary technical cookies may be used in order to:

• enable navigation on the website,
• ensure service security,
• remember certain user preferences (such as selected language).

These cookies do not require user consent under applicable regulations. Users may configure their browser to refuse cookies or be informed when cookies are used.

10. Updates

This policy may be updated as required by law.